Pacific Office Automation president Doug Pitassi

Pacific Office Automation president, Doug Pitassi, believes in setting measurable goals that the company calls "keeping score."

Pacific Office Automation believes that without metrics for success, a company will lack a clear sense of goals or steps it needs to take to achieve them, making it difficult to grow.

Management guru Peter Drucker famously said, “If you can't measure it, you can't manage it.” Measuring success is critical because it helps set goals, evaluate performance, allocate resources, and stay ahead of the competition. At Pacific Office Automation (POA), everything is measurable, and the company calls it "keeping score."

Pacific Office Automation employees

Pacific Office Automation employees perform a skit during their annual meeting. The skits are a reminder that it's okay to have fun at POA, and not to take yourself too seriously. The skit also signifies that having a great year in business doesn't happen without the support of everyone in the room.

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